Index
Module 4 • Quality & Safety
Protocol Development & Quality Improvement
32%
Data Tables
Protocol Development & Quality Improvement
Jaime Robenolt Gray ~2 min read Module 4 of 20
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Protocol Development and Quality Improvement

B.Critical Care Pharmacist’s Role in QI – Metrics for evaluating the quality of critical care pharmacy services
1

ICU and hospital LOS

2ICU readmissions
3

Impact on mortality or morbidity

4

Impact on disease identification, disease prevalence, or clinical outcome

5

Evaluation of infectious diseases within the ICU

6

Cost of care versus diagnosis-related group (DRG) reimbursement

7

Duration of mechanical ventilation

8

Medication management procedures need to be continuously monitored and improved because of their

complexity.

9

Medication safety – Adverse drug events prevented, time since event reached a patient, etc.

10Direct costs (medication costs, technological upgrades, and software)
11Indirect costs (salaries, power for building)
12Data collection, analysis
13Implement processes to reduce medication costs and waste.
C.National Quality Initiatives
1

The Institute of Medicine – Chartered in 1970. Published reports titled β€œThe Urgent Need to Improve

Health Care Quality,” β€œCrossing the Quality Chasm,” β€œTo Err Is Human”

2The Institute for Healthcare Improvement (IHI) – Founded in 1991

100,000 Lives Campaign, 5 Million Lives Campaign (December 12, 2006 – December 9, 2008)

No needless list

No needless deaths

ii.

No needless pain or suffering

iii.

No helplessness in those served or serving

iv.

No unwanted waiting

No waste

vi.

No one left out

Critical care initiatives

Acute myocardial infarction

ii.

Catheter-associated urinary tract infections

iii.

Central line–associated bloodstream infections

iv.

Health care–associated infections

Sepsis detection and initial management

vi.

Medication reconciliation to prevent ADEs

vii.

Pain, agitation/sedation, delirium, immobility, and sleep (PADIS) (i.e., the ABCDEF bundle)

viii.

Surgical site infections

ix.

Ventilator-associated pneumonia

Rapid response teams

xi.

High-alert medication safety

xii.

Pressure ulcer care

d.The seven rights of medication administration: Right patient, right medication, right dose, right

time, right route, right reason, right documentation.

Ask β€œWhy” five times to get to the root cause - key to solving a problem

3

National Quality Forum – Created in 1999

More than 300 measures, indicators, events, practices, and other products to help assess quality.

Has been endorsed to become the gold standard of measuring health care quality

HD Video Explanation β€” Synchronized with PDF
Starts at: minute 13 Open on YouTube